🔹 General FAQs

  1. Is this website discreet and safe to use?

Absolutely. Our site uses SSL encryption to protect your data, and your orders are shipped in plain, unmarked packaging for full discretion.

  1. How old do I have to be to order?

You must be at least 18 years old (or the legal age in your region) to purchase products from cumcumbabe.com.

  1. Will my information be kept private?

Yes. We respect your privacy. Your personal and payment details are kept 100% confidential. See our Privacy Policy for more.

  1. What name will appear on my bank or credit card statement?

For your privacy, your purchase will appear under a discreet billing name like “CUMCB” or “Online Purchase”.

  1. Can I cancel or change my order after placing it?

Please contact us as soon as possible after placing your order. If it hasn’t shipped yet, we’ll do our best to assist.

🛍️ Shopping FAQs

  1. Do you ship internationally?

Yes, we offer worldwide shipping. Delivery times and costs vary depending on your country.

  1. How long does shipping take?

Standard delivery usually takes 7–30 business days internationally. Express options may be available at checkout.

  1. How much does shipping cost?

Shipping costs depend on your location and order total. Free shipping may apply on orders over a certain amount.

  1. What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and other secure payment options.

  1. Will the package reveal whats inside?

No. All orders are shipped in plain, discreet packaging with no mention of adult products or our brand name on the outside.

🍑 Product FAQs

  1. Are your products body-safe?

Yes. We only stock products made from body-safe, non-toxic materials like medical-grade silicone, ABS plastic, and stainless steel.

  1. How do I clean and care for my toy?

Use warm water and mild, fragrance-free soap or a dedicated toy cleaner. Always clean before and after each use.

  1. Are the toys waterproof?

Many of our products are waterproof or splashproof, but always check the product description for specific details.

  1. Do the toys come with batteries or chargers?

Most rechargeable toys include a USB charging cable. Battery-powered toys may require separate batteries (not always included).

  1. What if my product is defective?

If your item arrives damaged or doesn’t work, contact us within 7 days. We’ll arrange a replacement or refund as per our Return Policy.

Contact

💌 Get in Touch

Whether you have a question, feedback, or just want to say hi—we’re here for you.
Your privacy and satisfaction are our top priorities, and our team is always happy to help.

Feel free to reach out to us about:

  • Orders or shipping questions
  • Product inquiries
  • Collaborations & partnerships
  • Press or affiliate opportunities
  • Anything else—we’re all ears 👂

📧 Email us at: support@cumcumbabe.com
We usually reply within 24–48 hours, Monday to Friday.

Need help fast? Check out our FAQs for instant answers.