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    Frequently asked questions

    Are your products body-safe?

    Yes. We only stock products made from body-safe, non-toxic materials like medical-grade silicone, ABS plastic, and stainless steel.

    How do I clean and care for my toy?

    Use warm water and mild, fragrance-free soap or a dedicated toy cleaner. Always clean before and after each use.

    Are the toys waterproof?

    Many of our products are waterproof or splashproof, but always check the product description for specific details.

    Do the toys come with batteries or chargers?

    Most rechargeable toys include a USB charging cable. Battery-powered toys may require separate batteries (not always included).

    What if my product is defective?

    If your item arrives damaged or doesn’t work, contact us within 7 days. We’ll arrange a replacement or refund as per our Return Policy.

    💌 Get in Touch

    Whether you have a question, feedback, or just want to say hi—we're here for you.
    Your privacy and satisfaction are our top priorities, and our team is always happy to help.

    Feel free to reach out to us about:

    • Orders or shipping questions
    • Product inquiries
    • Collaborations & partnerships
    • Press or affiliate opportunities
    • Anything else—we’re all ears 👂

    📧 Email us at: support@cumcumbabe.com
    We usually reply within 24–48 hours, Monday to Friday.

    Need help fast? Check out our FAQs for instant answers.